From the moment you contact us, whether by phone or in person at our funeral home, we are here to support you – often long after the funeral itself.
We will gently guide you through the first steps, including arranging for your loved one to be brought into our care and, if you wish, to our private chapel of rest for visiting.
At a time and place that suits your family, one of our caring funeral directors will meet with you to plan a service that honours your loved one and respects the wishes of everyone involved.
When a death has occurred in the home, hospice or nursing home we will attend as soon as possible.
Understanding the Role of the Medical Examiner
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Losing a loved one is never easy, and we want to help you understand the process with as much clarity and reassurance as possible.
Since September 2024, all deaths that are not referred to a coroner are reviewed by a Medical Examiner (ME). This independent senior doctor ensures that the cause of death is accurately determined and provides support to families during this difficult time.
Here’s how the process works:
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The deceased’s doctor contacts the Medical Examiner.
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The ME may reach out to the family to explain the circumstances of the death, answer questions, and offer reassurance.
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The ME decides if a post-mortem examination is necessary.
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Once everything is reviewed, the ME forwards the information to the Registrar, who can officially register the death.
This system is designed to provide accuracy, transparency, and compassionate support, so you can have confidence that every step is handled with care.
Losing a loved one is never easy, and we want to help you understand the process with as much clarity and reassurance as possible.
Since September 2024, all deaths that are not referred to a coroner are reviewed by a Medical Examiner (ME). This independent senior doctor ensures that the cause of death is accurately determined and provides support to families during this difficult time.
Here’s how the process works:
-
The deceased’s doctor contacts the Medical Examiner.
-
The ME may reach out to the family to explain the circumstances of the death, answer questions, and offer reassurance.
-
The ME decides if a post-mortem examination is necessary.
-
Once everything is reviewed, the ME forwards the information to the Registrar, who can officially register the death.
This system is designed to provide accuracy, transparency, and compassionate support, so you can have confidence that every step is handled with care.